How Are AI and Robotics Redefining Productivity?

Businesses must learn how tools like AI and automation fit into their processes before making big changes, Wharton professors say.

Adopting new technologies like AI and robots can drastically shift an organization’s processes from top to bottom. Wharton professor Lynn Wu joins Eric Bradlow, vice dean of Analytics at Wharton, to discuss how automation and artificial intelligence impact physical labor, productivity, and human resources. This interview is part of a special 10-part series called “AI in Focus.”