Adopting new technologies like AI and robots can drastically shift an organization’s processes from top to bottom. Wharton professor Lynn Wu joins Eric Bradlow, vice dean of Analytics at Wharton, to discuss how automation and artificial intelligence impact physical labor, productivity, and human resources. This interview is part of a special 10-part series called “AI in Focus.”…Read More
(Outlet: Wall Street Journal) Christian Terwiesch, a management professor at the Wharton School, discusses how using ChatGPT in the classroom has elevated teachers’ expectations of students’ work.…Read More
(Outlet: CNBC) Manav Raj, a management professor at the Wharton School, on how “AI exposure” impacts highly-skilled jobs.…Read More
(Published Paper) Stefano Puntoni and authors examine potential safety issues with mental health and “companion AI”: applications designed to provide consumers with synthetic interaction partners…Read More
(Outlet: Forbes) According to a recent study conducted by Wharton professor Stefano Puntoni and consultancy GBK Collective, 81% of large-scale enterprise companies with annual revenues exceeding $50 million have set up in-house generative AI teams consisting of at least 10 members. These findings indicate that generative AI is not merely a fleeting trend akin to cryptocurrency or web3 hype cycles, as noted by Puntoni.…Read More
(Published Paper) Danaë Metaxa and authors propose the concept of sociotechnical auditing: auditing methods that evaluate algorithmic systems at the sociotechnical level, focusing on the interplay between algorithms and users as each impacts the other …Read More
(Outlet: Harvard Business Review) In this article, Gizem Yalcin and Stefano Puntoni, AI at Wharton faculty co-director, emphasize the importance of understanding how interactions with AI and automated technologies impact people’s self-perception, as it can significantly influence various success factors such as sales, customer loyalty, employee satisfaction, and more.…Read More
(Published Paper) Barbara A. Mellers, John P. McCoy, and Philip E. Tetlock on quantifying uncertainty in hard-to-quantify domains, such as geopolitical forecasting…Read More
(Published Paper) Pinar Yildirim and authors investigate how consumer brand and technology preferences may interact with the functionalities of technology-enabled shopping (TES) devices to determine the channel structure and market competition.…Read More
(Outlet: Wall Street Journal) Stefano Puntoni, Sebastian S. Kresge professor of marketing at the Wharton School, discusses the role of human labor in the face of advancing artificial intelligence and automation. …Read More
