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Thought Leadership

Smart Product Breakthroughs Depend on Customer Control

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(Outlet: MIT Sloan Management Review) Stefano Puntoni, Sebastian S. Kresge Professor of Marketing at the Wharton School, discusses how consumers desire the practical advantages of smart products while retaining their autonomy and privacy.…Read More

February 16, 2023   |   Business Solutions, Thought Leadership, Updates

Would ChatGPT Get a Wharton MBA?

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(Published Paper) Christian Terwiesch on how Chat GPT performed on the final exam of a typical MBA core course, Operations Management…Read More

January 24, 2023   |   Education, Thought Leadership, Updates

Business, the Brain and Brand Loyalty

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The article explores the intersection of business and brain science, with the Wharton Neuroscience Initiative at the University of Pennsylvania using neuroscience to understand decision-making, innovation, empathy, and brand loyalty. …Read More

January 4, 2023   |   Creativity & Innovation, Thought Leadership, Updates

Predicting the future with humans and AI

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(Published Paper) Barbara A. Mellers, Louise Lu, and John P. McCoy review the classic clinical versus statistical prediction debate as well as related modern work on humans versus algorithms.…Read More

December 7, 2022   |   Human-Technology Interaction, Thought Leadership, Updates

Heroes from above but not (always) from within? Gig workers’ reactions to the sudden public moralization of their work.

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(Published Paper) Lindsey Cameron and authors examine how individuals react to the sudden public moralization of their work and with what consequences…Read More

September 8, 2022   |   Future of Work, Thought Leadership, Updates

Letting Logos Speak: Leveraging Multiview Representation Learning for Data-Driven Branding and Logo Design

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(Published Paper) Ryan Dew and authors explore the interplay between logo design and brand identity creation from a data-driven perspective…Read More

December 28, 2021   |   Creativity & Innovation, Thought Leadership, Updates

“Making Out” While Driving: Relational and Efficiency Games in the Gig Economy

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(Published Paper) Lindsey Cameron’s four-year qualitative study of workers in the largest sector in the on-demand economy (ridehailing) suggests an alternative to recruitment and socialization and more readily available mechanism of engagement—workplace games. …Read More

December 14, 2021   |   Future of Work, Thought Leadership, Updates

Strategic Automation and Decision-Making Authority

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(Published Paper) Pinar Yildirim and authors study adoption and utilization of automation within firms of different organizational structures…Read More

July 22, 2021   |   Future of Work, Human-Technology Interaction, Thought Leadership, Updates

Social Motives for Sharing Conspiracy Theories

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(Published Paper) People are willing to trade accuracy for social connections and expect sharing conspiracy theories to generate higher social value than sharing factual news. Social feedback could change the social value people attach to sharing misinformation. These findings contribute to understanding and curbing the spread of misinformation.…Read More

January 6, 2021   |   Thought Leadership, Updates

Making platforms work: relationship labor and the management of publics

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(Published Paper) Benjamin Shestakofsky and co-author describe the relationship labor that is systematically excised from many platforms’ accounts of what they do and missing from much of the scholarship on platform governance…Read More

August 20, 2020   |   Future of Work, Thought Leadership, Updates

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