Artificial Intelligence Risk & Governance

Artificial Intelligence Risk & Governance By Artificial Intelligence/Machine Learning Risk & Security Working Group (AIRS) Executive Summary As financial services firms evaluate the potential applications of artificial intelligence (AI), for example: to enhance the customer experience and garner operational efficiencies, Artificial Intelligence/Machine Learning (AI/ML) Risk and Security ("AIRS")[1] is committedRead More

Marketing insights from text analysis

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(Published Paper) Language is an integral part of marketing. Consumers share word of mouth, salespeople pitch services, and advertisements try to persuade. Further, small differences in wording can have a big impact. This paper provides an introduction to the main approaches to automated textual analysis and how researchers can use them to extract marketing insight.Read More