AI at Wharton


AI-Powered Writing: Recapping ChatGPT Workshop using ChatGPT

As the director of marketing and communications for Analytics at Wharton (AAW), my role is to stay up-to-date with the latest trends and technologies in business and showcase the breadth of our offerings. A recent student workshop on ChatGPT, hosted by AAW, presented a unique opportunity to meet both objectives.

I decided to use ChatGPT, the powerful AI language model, to write a recap of the ChatGPT workshop. With the help of Jaden Dicopoulos, an AAW data scientist, I learned how to leverage ChatGPT to streamline the writing process and optimize our content. In the video above, Kyle Kearns, the senior content producer for AAW, summarizes this process.

Curious to see how ChatGPT performed? Read the listicle below.

— Jillian Rogers, Director of Marketing and Communications, Analytics at Wharton

5 Steps to Harnessing the Power of ChatGPT for Your Business

Artificial intelligence (AI) is revolutionizing the way businesses operate, and the potential to create innovative solutions is endless. Jaden Dicopoulos, a data scientist at Analytics at Wharton, recently led an AI workshop on ChatGPT and its practical application for businesses. If you’re interested in adopting ChatGPT for your business, here are the top five steps to getting started:


Identify your needs.

Before you start using ChatGPT, it’s essential to identify your business needs. Then, determine how ChatGPT can help you achieve your goals: improving customer support, sales and marketing, data analysis, or content creation.


Choose a platform.

ChatGPT can be interfaced with in many different ways. Once you have an OpenAI account, you can access the playground, ChatGPT chat page, and the API (Application Programming Interface). When building custom applications, you will want to use the API and your coding language of choice to reference it. Once you have created your app, you can host it on websites like Hugging Face, a great example of this is DialoGPT.


Train your model.

Once you’ve chosen a platform, it’s time to train your model. You can train your model on your data or use pre-trained models. Training your model on your data allows you to customize it to your business needs, while pre-trained models can save you time and resources.


Integrate with your existing systems.

ChatGPT can integrate with various software and tools to automate repetitive tasks, increasing efficiency and freeing employees to focus on more critical tasks. Integrate ChatGPT with your existing systems, such as your CRM or marketing automation software, to streamline your workflows.


Monitor and optimize.

As you start using ChatGPT, monitoring its performance and optimizing it for better results is essential. Monitor key metrics, such as response time and customer satisfaction, and adjust as needed.

Adopting ChatGPT for your business is an excellent way to improve customer support, sales and marketing, data analysis, and content creation. By following these steps, you can get started with ChatGPT and start realizing its benefits for your business. Remember to keep monitoring and optimizing your model to improve results.

— Written by ChatGPT with editorial direction from Jillian Rogers