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AI and Analytics for Business and C Space Redefine the Customer Journey Model for Companies

Graph of customer journey showing four stages: Captive, Transactional, Partnership, and Synergistic, with corresponding increases in NPS scores.

AI and Analytics for Business (AIAB) and C Space have developed a new process for companies to identify the types of relationships they have with their customers, and how to most efficiently improve them.…Read More

November 10, 2021   |   Uncategorized, Updates

Evite Machine Learning Data Application – Register Now

A pair of glasses sits in front of a laptop displaying code, with the text "Evite Machine Learning" overlaid.

This instructor-led, highly interactive module provides learners with a thorough understanding of data analytics, machine learning algorithms, and strategic decision-making.…Read More

November 8, 2021   |   Uncategorized, Updates

2021 Analytics in Action: It’s Still All About the Customer

A promotional image for a fireside chat featuring Martyn Etherington and Professor Eric T. Bradlow, with their titles and contact information.

On October 21, 2021, AI and Analytics for Business (AIAB) and Teradata co-hosted “Analytics in Action: It’s Still All About the Customer,” a virtual thought-leadership event examining how companies can build data-driven cultures that transform their organizations to reach a higher level of customer-centricity.…Read More

November 1, 2021   |   Uncategorized, Updates
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