(Outlet: CNBC) Manav Raj, a management professor at the Wharton School, on how “AI exposure” impacts highly-skilled jobs.…Read More
‘AI exposure’ is the new buzz term to soften talk about job losses. Here’s what it means
Human-Technology Interaction
Chatbots and Mental Health: Insights into the Safety of Generative AI
(Published Paper) Stefano Puntoni and authors examine potential safety issues with mental health and “companion AI”: applications designed to provide consumers with synthetic interaction partners…Read More
81% Of Companies Have Generative AI Teams: Smaller Enterprises Lead
(Outlet: Forbes) According to a recent study conducted by Wharton professor Stefano Puntoni and consultancy GBK Collective, 81% of large-scale enterprise companies with annual revenues exceeding $50 million have set up in-house generative AI teams consisting of at least 10 members. These findings indicate that generative AI is not merely a fleeting trend akin to cryptocurrency or web3 hype cycles, as noted by Puntoni.…Read More
Sociotechnical Audits: Broadening the Algorithm Auditing Lens to Investigate Targeted Advertising
(Published Paper) Danaë Metaxa and authors propose the concept of sociotechnical auditing: auditing methods that evaluate algorithmic systems at the sociotechnical level, focusing on the interplay between algorithms and users as each impacts the other …Read More
How AI Affects Our Sense of Self
(Outlet: Harvard Business Review) In this article, Gizem Yalcin and Stefano Puntoni, AI at Wharton faculty co-director, emphasize the importance of understanding how interactions with AI and automated technologies impact people’s self-perception, as it can significantly influence various success factors such as sales, customer loyalty, employee satisfaction, and more.…Read More
Human and Algorithmic Predictions in Geopolitical Forecasting: Quantifying Uncertainty in Hard-to-Quantify Domains
(Published Paper) Barbara A. Mellers, John P. McCoy, and Philip E. Tetlock on quantifying uncertainty in hard-to-quantify domains, such as geopolitical forecasting…Read More
Consumer preferences and firm technology choice
(Published Paper) Pinar Yildirim and authors investigate how consumer brand and technology preferences may interact with the functionalities of technology-enabled shopping (TES) devices to determine the channel structure and market competition.…Read More
As AI Expands, Consumers Will Still Prefer Some Products Made With a Human Touch
(Outlet: Wall Street Journal) Stefano Puntoni, Sebastian S. Kresge professor of marketing at the Wharton School, discusses the role of human labor in the face of advancing artificial intelligence and automation. …Read More
Rise of AI: How Is AI Shaping Human Identity?
Wharton’s Stefano Puntoni believes new technologies like generative AI can play a complementary role in human lives — as soon as we overcome our fear of it. His research explores the psychology behind that fear and its roots in human identity.…Read More
Rise of AI: How Do We Coexist With Algorithms?
After decades of slow development, the growth of artificial intelligence is now in hyperdrive. Wharton’s Kartik Hosanagar explains how AI is changing human history, whether we’re ready or not.…Read More