
AI is no longer just the territory of engineers and data scientists. Increasingly, the most valuable use cases happen when business professionals – marketers, healthcare workers, financial analysts, and managers – use AI tools themselves. That’s the central message of new research by Prasanna “Sonny” Tambe, professor at Wharton and Faculty Co-Director of Wharton Human-AI Research. His paper in Management Science, Reskilling the Workforce for AI: Domain Expertise and Algorithmic Literacy, shows that firms capture more value from AI when algorithmic expertise is distributed across domain experts rather than concentrated in IT departments.…Read More