Wharton’s A.I. expert predicts the future of artificial intelligence in business

Kartik Hosanagar has taught a course on the business impact of emerging tech for 17 years at the University of Pennsylvania’s Wharton School of Business. Lately, interest in the portion of the class that deals with artificial intelligence has been so great that Hosanagar and Wharton last month announced a whole new initiative called Wharton AI for Business.

The project includes a new course on the business implications of A.I. as well as a guest lecture series. The whole thing is backed by a $5 million gift from Tao Zhang and Selina Chin, the Wharton alumni couple who founded the food delivery app Dianping and run the Singapore-based Blue Hill Foundation, respectively.

I spoke to Hosanagar about what he sees happening with A.I. in business, especially in light of the pandemic. He tells me the immediate pressures—both practical and financial—may make it difficult for companies to think more strategically about how to use A.I.