Artificial Intelligence Will Change How We Think About Leadership

The increasing attention being paid to artificial intelligence raises important questions about its integration with social sciences and humanity, according to David De Cremer, founder and director of the Centre on AI Technology for Humankind at the National University of Singapore Business School. He is the author of the recent book, Leadership by Algorithm: Who Leads and Who Follows in the AI Era?

While AI today is good at repetitive tasks and can replace many managerial functions, it could over time acquire the “general intelligence” that humans have, he said in a recent interview with AI for Business (AIB), a new initiative at Analytics at Wharton. Headed by Wharton operations, information and decisions professor Kartik Hosanagar, AIB is a research initiative that focuses on helping students expand their knowledge and application of machine learning and understand the business and societal implications of AI.

According to De Cremer, AI will never have “a soul” and it cannot replace human leadership qualities that let people be creative and have different perspectives. Leadership is required to guide the development and applications of AI in ways that best serve the needs of humans. “The job of the future may well be [that of] a philosopher who understands technology, what it means to our human identity, and what it means for the kind of society we would like to see,” he noted.